Privacy Policy

1. Introduction

BlazeApps ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Hazz mobile application ("the App"), which allows users to chat with AI characters. Please read this policy carefully to understand our practices regarding your information and conversations with AI.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when using the App, including:

• Name and surname
• Email address
• Gender
• Birthday (date of birth)
• Chat messages and conversations with AI characters
• AI character selections and interaction history
• Payment information for token purchases (processed by third-party payment providers)

2.2 Automatically Collected Information

When you use the App, we automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, content viewed, time spent, interaction patterns)
• Log data (IP address, browser type, crash reports, system activity)
• Location data (if you grant permission)
• Analytics and performance data

2.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to collect information about your activity on the App and to enhance your user experience.

3. How We Use Your Information

We use the collected information for various purposes, including:

• To provide, maintain, and improve the App's functionality and AI chat features
• To create and manage user accounts and token balances
• To process and deliver AI-generated responses to your messages
• To personalize your experience and AI character interactions
• To process token purchases and track usage
• To communicate with you, including sending updates and promotional materials
• To respond to your comments, questions, and customer support requests
• To monitor and analyze usage patterns, trends, and user behavior
• To improve our AI models and conversation quality (using anonymized data)
• To detect, prevent, and address technical issues and security threats
• To enforce our Terms of Use and protect our rights
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing, customer support)
• Business Partners: With partners who provide integrated features or services within the App
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect and defend our rights, property, or safety, or that of our users or the public
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition
• With Your Consent: When you have given explicit consent to share your information
• Aggregated Data: We may share anonymized or aggregated data that cannot identify you personally

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure server infrastructure

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Restriction: Request restriction of processing of your information
• Objection: Object to our processing of your information
• Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at privacy@blazeapps.com.

8. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection.

10. Third-Party Services

The App may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the effective date and, where appropriate, providing additional notice within the App or via email.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

BlazeApps
Email: privacy@blazeapps.com
Support: support@blazeapps.com